Comments for xUx's Blog

Comment on osTicket theme 1.6 RC4 by Jordi

Jordi — Fri, 07 Oct 2011 00:27:50 +0000

i downloaded the last version from osticket after installation i try it and works. Then i download your great css and apply with the spanish translation configuration and all readme tricks except enable captcha which i don’t need at the moment.

All seems to work fine except when an user wants to check the status of the ticket, he gets this error:

Fatal error: Call to a member function translate() on a non-object in /var/www/html/suport/login.php on line 26

which is this one
$loginmsg=$trl->translate(‘TEXT_AUTHENTICATION_REQUIRED’);

any idea?

thanks in advance

Comment on osTicket Red theme 1.6 RC4 by lexicon

lexicon — Thu, 04 Aug 2011 01:23:50 +0000

very nice…
Perhaps you could do dark theme?

Comment on osTicket Red theme 1.6 RC4 by Dennis Tibwitta

Dennis Tibwitta — Sun, 10 Jul 2011 18:23:56 +0000

Hi … Many thanks for you OS ticket Red Theme. Really cool. I have followed all your instructions and have managed to load the theme ok as you can see here: http://www.techernity.co.uk/helpdesk

However everytime I go to create a new ticket I get the following error: “Unable to create a ticket. Please correct errors below and try again!”. I can’t see what errors it is talking about as they don’t appear to show up. Please help!

Comment on PHP EditDNS Updater for Linux by Andrés Proaño

Andrés Proaño — Mon, 25 Apr 2011 22:49:58 +0000

Check this PHP wrapper for the API

http://labs.oventi.net/editdns

Comment on osTicket theme 1.6 RC4 by xUx

xUx — Sun, 13 Feb 2011 01:49:47 +0000

@Sunny: Thank you! You’re totally correct, I missed that part in the README, if you activate the captcha you need to deactivate the built-in captcha which was introduced when 1.6 was released if I’m not wrong.

@caribay: Something went wrong with your installation then, did you download the latest theme? http://xux.in/blog/download/ctheme.tar.gz.gz

@OmiHack: What happens if you skip that step? you’ll see some extra html code in your site, and that is the code I’m asking you to delete or comment I’ve sent you an email.

Comment on osTicket Red theme 1.6 RC4 by xUx

xUx — Sun, 13 Feb 2011 01:37:37 +0000

@Grv: that is an osTicket error which indicates something went wrong in your installation. Could you verify a clean osTicket installation works before applying the theme?

Comment on osTicket theme 1.6 RC4 by OmiHack

OmiHack — Sat, 05 Feb 2011 06:29:20 +0000

I cannot understand the part of “delete all the html data no php on the file inside of index.php…Could anyone give me a hand¿?

Comment on osTicket theme 1.6 RC4 by OmiHack

OmiHack — Wed, 02 Feb 2011 23:46:24 +0000

Hello XuX Im in the same situation of JAvier.. I got an error modifyng index.php is there a posibility to chat with you?’ Im from mexico and I really need the translation.

Comment on osTicket theme 1.6 RC4 by caribay

caribay — Sun, 23 Jan 2011 23:58:24 +0000

i have a problem. I need osticket in spanish. I followed all the instructions but i don’t have it in spanish. i have the label. For example in the page, main_001, head_001, etc. can you help me?

Comment on osTicket theme 1.6 RC4 by Sunny

Sunny — Sun, 16 Jan 2011 04:17:08 +0000

RE: Unable to create a ticket. If anybody cannot submit a ticket after following the theme’s README then they should log on to the Admin panel and DISABLE the Captcha in there. Save settings and log out. This theme uses its own captcha routine and its author obviously didn’t have it enabled to begin with else he would have included that step in the README. However, none of us are perfect! So please be nice to anybody who makes your life easier – so thank you xUx.